1)   WinPro ToolKit 1.1
Quickly search Active Directory for users and computers and manage them across the network. IT support tools are centralized into one utility that can administer users and computers in your Active Directory.
server, maintenance, admin, doucmentation, nt, 2000, windows, web, portal, help desk software,

 2)   HelpDesk - CDRepairs for Access 4.002
CDRepairs is a multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.
helpdesk, help desk, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk, centredesk,

 3)   Alchemy Network Inventory 7.2
Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc.
software inventory, hardware inventory, inventory tracker, data mining, cost of ownership, network management, help desk, help desk software, software license compliance, network information,

 4)   SupportWizard 6
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, SupportWizard raises customer satisfaction and improves retention
customer support, Call Tracking, Expert Systems, FAQ, FAQs, Help Desk, Help Desk Software, Help Desk Tools, HelpDesk, Helpdesk,

 5)   LBE Free Helpdesk 2.5
Free multi-user helpdesk system - no timeouts, no tricks!!! This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Customer Details,Prioritize, Flexible Reports.
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 6)   Call Centre 1.0.2
Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, monitor your business performance and much more.
help desk software, service desk, help desk, help desk application, support desk software, desk support software, help desk support software, software help desk,

 7)   Polar Help Desk 4.1.5.29
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
web based help desk, help desk, helpdesk, technical support, help desk software, helpdesk software, trouble ticket, customer support software, computer technical support, helpdesk system,

 8)   MailCOPA Email Software 8.02
MailCOPA, simply the best email software available. It is the most powerful out-of-the-box email software you can purchase to date. Why? Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses.
email software, help desk software, email client, email program, MailCOPA, InterVations,

 9)   Freeware HelpDesk - CentreDesk Group for Access 3.2.1
CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.
freeware, help desk software, help desk, helpdesk software, helpdesk, help, desk, issues, call centre software, call centre,

 10)   Network Management Suite 7.2
Network management solution containing two must-have applications: Alchemy Network Monitor monitors network servers, Alchemy Network Inventory makes the complete detection of the network assets
software inventory, hardware inventory, inventory tracker, data mining, cost of ownership, network management, help desk, help desk software, software license compliance, network information,

 11)   AnswerTool 2.3.1
Turn answers into assets! Answer your email in minutes instead of hours. AnswerTool saves your answers and lets you reuse them again and again; You will never have to worry about re-typing a response.
email response management, frequently asked question, FAQ, to do list, help desk software, customer support,

 12)   Freeware HelpDesk - CentreDesk for Access 3.2.1
CentreDesk is a freeware (3 Users) multi-user help desk solution. One of four CentreDesk group of applications, that are affordable and easy to use. Fast, easy call logging, call tracking, with the full history of all actions taken.
freeware, help desk software, help desk, helpdesk software, helpdesk, help, desk, software, call centre software, call centre,

 13)   LBE Desktop Helpdesk 4.0.181
Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service,

 14)   ViewletCam 1.7.1
The best and cheapest tool to convert PowerPoint to the web. ViewletCam is an easy-to-use tool that enables you to record, edit, enhance and publish full-motion videos from your PC, and convert it to Flash content.
flash, presentation, tutorial, presentation software, flash animation, flash movie, flash tutorial, help desk software, screen capture, screen recording,

 15)   BridgeTrak Help Desk Software 8.0 Build 177
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc
help desk software, help, desk, software, trouble, ticket, software, bug, tracking, software,

 16)   ScreenTalker 1.0
ScreenTalker Live Chat, Live Support, Live Help, Customer Service Software. Download our free Lite Version now! Live Chat for live help and live support. Sales and customer service chats.
screentalker, livesupport, livechat, helpdesk, help desk software, live customer support, chat, real time chat, IM, instant message,

 17)   Software Planner 4
Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. Fully web-based and integrated with email.
project management, project management software, project management tools, project planning, change management, help desk, help desk software, web help desk software, software testing, configuration management,

 18)   HelpDesk - CDCorporate for Access 4.001
CDCorporate is a multi-user help desk solution. One of the four CentreDesk HelpDesk applications, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.
helpdesk, help desk, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk, centredesk,

 19)   MailCOPA 6.01.2
MailCOPA, the most powerful out-of-the-box email software available. MailCOPA is easy to use in both single and multi user environments. MailCOPA is pre-configured to aggressively combat SPAM and viruses that target other email clients.
email software, help desk software, email client, email program, MailCOPA, InterVations,

 20)   CI Discovery Network Inventory 3.0.211
Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers.
help desk software, network inventory software, network management software, software license compliance, IT troubleshooting, asset management software, pc inventory software, pc auditing software, network auditing software,